Roz roz support ka wait karna frustrating bana hua tha
Mujhe jo sabse zyada problem hui woh thi support aur communication ko lekar roz ke use ke dauran. Jab main software use kar raha tha, toh kuch technical issues bar bar aaye par unka solution milna itna aasaan nahi tha. Har din mujhe unhi problems ko samjhaane ke liye support team se call par baat karni padti thi magar kabhi kabhi unka response slow hota tha ya ek hi baat baar baar repeat karni padti thi. Aise waqt mein frustration hota tha kyun ki main chahta tha ki mera kaam bina kisi rukawat ke chale. Itna lag raha tha jaise main apne taraf se sab kuch kar raha hoon aur support ekdum unavailable hai. Overall ye lagta tha ki main customer service ko samajhate samay unke processes se mismatch me tha, aur wajah se mera roz ka experience acha nahi raha. Main toh kahunga ki ye support experience doston ko bataun toh wo shayad recommend nahi karenge agar wo easily communication chahte hain.