1 out of 51 of 5Verified customerSupport and communication
Roz roz ka support fiasco — bilkul frustrate ho gayi
Main normally zyada complain nahi karti, par yeh support system mere liye kaafi disappointing raha. Shuruaat mein socha tha shayad kuch choti patli problem hogi, par roz roz jab maine call kiya toh responses slow aur kabhi kabhi confusing milne lage. Kabhi toh lagta tha ki jaise mera problem samajh hi nahi aa raha unhe. Daily, chhoti chhoti glitches aaye jaise dialer hang hona ya database access mein error, par support mein patience utna nahi dekh payi jitni zarurat thi. Har baar baar mujhe apne documents aur payments ke baare mein samjhana padta, jo main expect nahi karti thi. Matlab jab main friend ko batiyaungi toh bolungi wo dhyan se soch samajh ke support pe depend kare, warna frustration badh sakti hai.