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WFHI review

Roz kaam karte-karte frustration badhta gaya

1 out of 51 of 5Verified customerTraining and onboarding

Roz kaam karte-karte frustration badhta gaya

Mujhe starting mein laga tha ki training aur onboarding ka setup theek hai, par jaisi jaisi roz kaam karta gaya, waisi waisi meri frustration badhti gayi. Kabhi dialer mein connectivity issues aate they, kabhi database feature itna slow hota tha ki meri efficiency gir jati thi. Support ko call kiya toh kabhi response milta toh kabhi nahi, aur unka solution jyada madadgar nahi lagta tha. Software ki automatic updates ke baad bhi kuch cheezein badal jati thi jo kabhi fully samajh nahi aayi, jisse mujhe baar baar apni workflow mein adjust karna padta tha. Mujhe lagta hai ki jo onboarding ke initial steps hain woh thode clear hain, par roz ke daily use mein bahut si dikkat aati thi. One point jisme main wapas aana chahungi woh hai ki support system itna responsive nahi tha jitna chahiye tha. Overall poora experience mujhe kaafi uljhan bhara aur wasteful laga kyunki mujhe roz naye problems face karne padte they aur koi long-term solution nahi diya gaya. Sach kahun toh ye sari cheezein milke mujhe kaafi pareshan kar diya.

Anushka KaulDelhi, IndiaExperience: Published:
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