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WFHI review

Roz ka support efficient nahi lagta, phir bhi kabhi kabhi chal jata hai

2 out of 52 of 5Unverified experienceSupport and communication

Roz ka support efficient nahi lagta, phir bhi kabhi kabhi chal jata hai

Mujhe pehle din se lag gaya tha ki WFHI ka telephonic support thoda inconsistent hai, especially jab main roz ki problems leke call karta tha. Kabhi response quick milta toh kabhi hold pe zyada samay bitana padta. Waisa toh customer service kisiko pasand nahi hota, lekin yeh thoda jyada lag raha tha mere liye. Database aur calling tools ki updates theek thi, automatic chalti hain jo time bachati hain, ye toh acchi baat hai. Par roz ke dincharya mein jab kite confusion hua toh support thoda slow react karta tha, jisse frustration badhta tha. Main phir bhi samajhta hoon ki agar aap bore nahi honge aur patience rakhenge toh chal sakta hai, par khud main shayad dobara try nahi karunga is wajah se. Samay ke saath shayad improvement ho, lekin abhi ke liye mujhe lagta hai ki aise hi support thi toh istemal karna paareshani deta hai.

Mayank ParekhMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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