Review of the Sales and Pre-Purchase Process
Going through the sales and pre-purchase steps felt a bit disjointed from my perspective. Initially, the signup process was straightforward, and I appreciated the clarity of the invoicing system upfront. However, the sequence of some communications and access to training materials seemed out of sync. For example, I was expected to start the training before finalizing certain customizations in my database, which made it harder to fully grasp the workflow. I suppose this was meant to get me familiar with the tools early, but it felt like missing some vital context. Trying to revisit sales queries later was also not very smooth, so I kept circling back to earlier steps looking for confirmation. Honestly, while everything eventually worked out, a more intuitive order would have helped avoid some confusion and made the whole onboarding start to finish easier to follow.