3 out of 53 of 5Unverified experienceSupport and communication
Result yeh hua ki support ka timing kaafi mixed tha
Mujhe laga tha ki support team ke working hours kaafi flexible hongi, par reality mein woh mere kaam ke timings se pura match nahi karte the. Kuch baar toh jab mujhe urgent help chahiye thi, tab response clear nahi mila. Jo initial training aur onboarding tha, wo theek thaak chal raha tha without much problem. Dialer software ke features kaafi up-to-date the aur database unit bhi acha perform kar raha tha. Lekin communication mein clarity aur availability thoda improve ho sakti hai. Overall, time ke hisaab se support thoda mismatch lagta hai mere kaam se, par software functionality mein koi badi dikkat nahi thi.