Result was positive despite some hiccups
I found the onboarding and training to be quite thorough in most respects, but there were moments when things went a bit sideways, especially when I encountered technical glitches in the calling tools. What impressed me most though was how the system and support handled these hiccups. Although the dialer crashed a couple of times during initial use, I was able to quickly access telephonic support, and the guidance was clear and reasonably quick. The training materials covered basics well and explained the database feature effectively, but I felt some parts were a bit too generic when I needed help troubleshooting. Automatic updates rolled in smoothly, which kept the software running well, minimizing downtime. Sign-up and payment processes were straightforward, making the onboarding feel more structured overall. Despite a few bumps, I ended up navigating through the problems and feeling comfortable using the software, so the outcome was definitely positive. I’m likely to continue with WFHI’s tools based on how it performed after resolving initial issues.