Result was okay but needed figuring out on my own
When I first started the training and onboarding process, I found that a lot of the initial information was helpful, giving me a general idea of the features and setup. However, I also noticed that beyond the first few modules, I had to do quite a bit of exploring independently. Some parts of the onboarding sequence assumed prior knowledge or skipped detailed explanation on configuring tools like the dialer and database integration, which meant I was often experimenting to figure out certain workflows. The automatic updates brought changes that were not thoroughly covered in training, so I had to learn them on the go. On the positive side, the onboarding did cover basics efficiently, and I was able to join a support call for additional clarification. Still, in terms of balancing structured training versus self-directed learning, the final outcome was a mixed experience. I learned the system, but it definitely took more time and effort than I initially thought it would. I believe a more comprehensive step-by-step could improve the onboarding in the future.