Result toh mila, bas timing pe thoda patience chahiye
Main kahunga ki support log theek the lekin thoda slow thay in responding. Kabhi kabhi phone uthane mein der lagti thi ya phir reply mein, toh frustration hota tha. Par end result ke hisaab se dekha toh saari problems ka solution mil gaya, toh aakhir mein fayda hi hua. Iske alava database aur calling tools acche chal rahe the, par jab urgent issue hota hai toh fast response milna chahiye na, wo miss hua. Support team generally polite thi aur jab baat hoti toh achhi madad karti thi. Lekin timing aur promptness mein improvement ki zaroorat hai. Overall workflow mein automatic updates ke baad thodi behtari huyi aur software ke naye features bhi helpful rahe. Jo invoicing aur payments ke process tha woh smooth tha, koi dikkat nahi aayi wahan. Toh support ke wait karne ka faida hua lekin experience thoda uneven tha, maybe agar response thoda quick hota toh perfect hota.