Result toh acceptable hai par support kaafi self-help pe depend karta hai
Aapke support se mujhe mixed feelings hain. Jab main software ko set up kar rahi thi, mujhe lagta tha ki zyada assistance milegi, especially dialer aur database features ko lekar. Lekin aapke team ne jo help di, wo timely thi par kabhi kabhi mujhe khud troubleshoot karna pada, jiski wajah se time zyada laga. Priority assistance thoda inconsistent laga mujhe, kabhi jaldi response aata hai aur kabhi wait karna padta hai. Training material theek tha magar mujhe lagta hai ki thoda aur practical examples aur phone pe bhi zyada clear communication chahiye hoti. Invoicing aur payment process smooth rahi, wo achha tha. Overall, result theek tha, software chal raha hai, lekin support pe main thoda zyada expect karti thi, aapko usme sudhaar karna chahiye.