Responsiveness was pretty good, but not instant
The training staff were generally responsive whenever I reached out with questions, which helped keep my learning on track. On a few occasions, I got timely answers that clarified parts of the software and dialer features I had found confusing during the onboarding sessions. However, there were moments when I had to wait longer than expected for detailed feedback or callbacks, which slowed down my progress a bit. Despite this, the overall support felt capable and willing to assist, contributing positively to my onboarding experience. I would say the responsiveness met my needs with one small reservation about the occasional delay, so my verdict is that while not flawless, the training support was effective enough to get me started confidently and keep going.