Responsiveness thodi weak rahi in onboarding
Maine WFHI ka training aur onboarding process shuru kiya tha expecting ki log jaldi respond karenge meri queries par. Lekin mujhe lagta hai ki responsiveness mein thoda improvement ki zarurat hai. Kabhi main apni queries bhejti thi to answers milne mein zyada waqt lagta tha, jisse mera onboarding slow ho gaya. Training sessions timely nahi hote the, aur jab maine follow-up kiya to bhi response utna fast nahi mila jitna chahiye tha. Kuch trainers thode se helpful the, par overall jo main feel karti thi wo yeh thi ki team thodi distracted lag rahi thi apni communication mein. Onboarding ke start mein mujhe thoda delay aur confusion hui thi, jo training ki quality se thodi alag thi. Mujhe ye bhi laga ki agar unhone thoda clear schedule banaya hota toh mujhe zyada acha lagta. Software thoda straightforward tha, par onboarding mein thoda better coordination hona chahiye jisse naye users easily samajh saken. Training ke baad bhi jab main kisi doubt ke liye contact karti hoon, toh response time thoda lamba lagta hai. Bas yehi meri ek badi complaint hai jo overall thoda disappointing rahi thi, baki sab acha tha.