Responsiveness of support was impressive but payments took extra time
I was initially a bit hesitant about reaching out to the support team before making my purchase, but they responded really quickly whenever I had questions about the software features and onboarding steps. Everyone was polite and seemed knowledgeable, which made me feel comfortable proceeding. Signing up and receiving the invoice went smoothly without much hassle. However, I did notice there was a small delay in processing the payment confirmation, which made me a little anxious while waiting for full access to the software. Once I was fully onboarded, the training sessions were clear and helped me understand how the calling tools and dialer worked. The database feature also seemed to integrate well with my workflow setup. I appreciated the automatic updates happening in the background without interruptions. Overall, while the people involved in sales and support were very responsive and helpful, the slight wait on payment confirmation was the small snag that slightly affected my experience. Still, I am quite satisfied with how everything else flowed, especially the communication and the easy access to training resources provided right after sign-up.