Responsiveness mein thoda better ho sakta hai
Main sales aur pre-purchase stage mein jo responsiveness experience kiya, uske baare mein mixed feelings hain. Pehle toh logon ne mujhe jaldi respond kiya jab main sign-up process ke baare mein pooch raha tha. Questions ke jawab reasonably quickly mile aur basic features ki bhi details samajh aaye. Lekin jab maine kuch complicated database integration query raise ki, toh response time considerably slow ho gaya, aur woh baar-baar follow-up karna pada. Payment process ka invoicing ka step thoda confusing laga initially, par finally woh bhi samajh mein aa gaya. Training ke liye onboard karne ke steps clear the, par kabhi-kabhi lagta tha ki communication mein thoda delay hai. Dialer tool ka performance theek tha, reliable connection mila overall. Support team agar thoda proactive hoti toh shayad onboarding smooth hota. Isliye overall mein kahunga ki responsiveness mein dono bright aur dull sides hain, jo balance bana ke rakhte hain.