Responsiveness ki kami thi during sales
Mujhe laga tha ke sales team zyada quick response degi, par wo utni fast nahi thi jitna maine expect kiya tha. Main kaafi baar call aur message kar rahi thi pre-purchase questions ke liye, lekin reply aane mein time lagta tha. Thodi clarity thi unki communication mein, par overall itna helpful feel nahi hua. Jo training ka thoda hissa open kiya tha usmein thodi basic cheezein cover hui theek thak, par detailed explanation nahi mili. Invoicing aur payment process clear thi aur hassle free lagi, yeh point theek tha. Lekin sales ke time jo support aur promptness chahiye hoti hai wo missing thi. Agar response thoda aur quick aur friendly hota, toh decision lena aasan hota. Abhi ke liye main thoda hesitant hoon agla purchase karne mein, kyunki jo clarity chahiye thi woh puri nahi mile.