responsiveness ka acha aur bekaar dono side tha
Main sales team se contact kar raha tha pehle purchase ki soch mein, aur mujhe mixed experience mila. Response time kabhi kabhi theek tha, matlab kuch questions ka jawab milta tha sahi samay pe, lekin dusre waqt wait kaafi lamba ho jaata tha bina koi update mile. Mainne kai baar follow up kiya, par lagta tha ki system ya team ne priority nahin diya. Achi baat ye thi ki jab finally unhone call liya, toh baat karne mein clarity milti thi aur menu samajh aata tha kaise software aur training kaam karenge. Par dusri taraf, kuch relevant details jo mujhe chahiye the initial phase mein pochne par nahi mil paye, jis se mujhe thoda doubt hua purchase karne ke liye. Mujhe lagta tha ki sales process mein thoda zyada transparency aur fast communication honi chahiye. Jo bhi contact hoti thi, wo ek tarah se straightforward thi, par overall wait aur thoda confusion mujhe disappoint kar gaya. Support system mein kuch achhai thi, par jitna main chaha unse advice lene ka, utna smooth nahi hua for me.