Responsiveness in onboarding support stood out
I was quite impressed with how responsive the WFHI team was during the training and onboarding. Right from the start, the support people answered my queries promptly, which made the whole process a lot more manageable. The training materials were clear and updated regularly thanks to automatic updates in the software, which helped me stay current. On the flip side, there was one instance where the onboarding flow slowed down because of a delay in setting up the database feature. But the support team immediately acknowledged this and kept me informed continually. Given all this, I would say their quick and transparent communication was the highlight and made the process less frustrating overall. Minor issues aside, that level of responsiveness was a key positive throughout my experience here.