Responsive team really made the difference
I wasn’t sure what to expect before starting with the sales process, but I found the responsiveness of the team quite remarkable. Every time I had a question or was hesitating about which package or feature to choose, someone got back to me pretty quickly. I guess that stood out the most because the whole thing can feel quite overwhelming otherwise. Though sometimes I felt the answers were a bit vague or too general, it was still helpful to have timely feedback. As for signing up and payment, everything was processed without delays, which added to the reassurance factor. The communication made me feel more confident about moving forward, even if I was repeatedly thinking about whether this was the right fit. All in all, the personal touch during the sales phase probably tipped the scale in favor of trying the software.