Responsive team: Mostly good, some minor delays
I wanted to share my experience with the sales and pre-purchase communication. Honestly, the response from the WFHI team was prompt and informative; they answered most of my questions patiently and clearly. Sometimes I had to wait a bit longer for clarification on certain product features, but overall they handled my queries well. What I appreciated most was that they didn’t make unnecessary promises but stayed realistic, which made me feel comfortable. The pre-purchase training overview helped me understand the software capabilities better, which was quite useful. While their approach was warm and supportive, there was slight room for improvement in making the initial interaction smoother, perhaps by reducing small delays. Overall, I was happy with how they managed my concerns and facilitated the sign-up process, which reassured me I was making an informed decision.