Responsive team made onboarding worthwhile but with small delays
The training and onboarding experience with WFHI had a balanced feel to it. On the positive side, the team provided thorough explanations and were attentive to questions during the sessions, which helped clarify the use of the dialer and database features. Yet, there were moments when response times lagged a bit, especially when I reached out by phone for support about payment questions. Despite this, the priority assistance offered was generally helpful and fixed my issues within a reasonable span. The onboarding process itself was laid out clearly, so navigating the software and completing the initial setup did not become confusing. Overall, I would consider doing it all again because the responsiveness outweighed the occasional waiting. The training laid a solid foundation for me, even if some minor delays were present, and I felt the experience justified continued engagement with WFHI.