Responsive team but thoda aur quick honi chahiye thi
Mera experience sales aur pre-purchase mein overall acha raha. Support team generally responsive thi aur jab bhi maine kisi query ke liye contact kiya, to mujhe jawab mil gaya jo kaam ka tha. Lekin kabhi-kabhi lagta tha ki response thoda slow hai, jo mera experience thoda weigh down kar raha tha. Software ke setup steps clear the, aur training sessions bhi thoughtful aur helpful lage. Telephonic support ne achha role play kiya jab dialer aur database setup mein kuch doubts hue. Account creation aur invoice process clean tha, jisse mujhe samajhne mein zyada dikkat nahi hui. Lekin agar team thoda aur proactive rehti, toh user experience aur improve hota, jaise ki automatic updates ke bare mein advance mein batana ya problem solve karna. Mujhe laga ki wo balance bana ke kaam kar rahe thay between thorough help aur response speed, par main expect karta tha thoda tezi. Overall, mela service acha laga, aur mujhe lagta hai ye thoda aur polish hone se kaafi better ho sakta hai.