4 out of 54 of 5Verified customerTraining and onboarding
Responsive team but missed live practice sessions
I was quite impressed by how quickly the support team responded during the initial onboarding phase. They were helpful whenever I had questions about setting up the calling tools and navigating the training modules. However, I did feel that a more interactive onboarding experience could have been offered, like live practice sessions where I could try the dialer alongside an instructor. That was the part I found missing, and I think it would have reduced some of my hesitation when I started using the software independently. Overall, the software itself is user-friendly, and the database feature fits well with my workflow so far, but I wish the training incorporated more hands-on guidance to have a smoother start.