Before buying the software, I contacted their sales team several times to understand the features an

Before buying the software, I contacted their sales team several times to understand the features an

Before buying the software, I contacted their sales team several times to understand the features and pricing. The initial responses were prompt and informative. However, later on, when I asked about customization options, the replies slowed down and were less clear. This back-and-forth made me realize that while they are helpful for straightforward setup questions, clients needing flexible solutions might not get all their answers easily. For users with simple remote workflow needs, the sales process should work nicely. But if you expect tailormade adjustments or detailed technical discussions before purchase, you might feel a bit frustrated. Overall, the sales communication was okay, but it lacked consistency throughout the process and could improve for more complex queries.