Responsive team but could improve pre-sale clarity
From my experience, the sales team was quite responsive. They answered my calls promptly and provided detailed explanations about what the software includes and the onboarding steps. However, there were times when I needed to remind them about follow-ups regarding payment confirmations and invoice delivery. They did eventually get back with all the info I needed, but that little gap gave me a bit of anxiety about whether everything was on track. The good side is that once these communication hiccups were ironed out, the whole process felt smooth and well-supported, which I really appreciated.