5 out of 55 of 5Verified purchaseSales and pre-purchase
Responsive team balanced by some minor delays
Throughout my interaction with the sales and pre-purchase process, I found the team to be fairly responsive, answering my queries without unnecessary delay. They provided clear details about software features and subscription plans, making it easier to evaluate the offering. On the other hand, the sign-up and invoicing steps occasionally took longer than I expected, which introduced some frustration. While these delays were not severe, they did affect the overall smoothness of onboarding. Still, I appreciated that any call for assistance was handled thoughtfully, balancing availability with quality. The experience was generally positive though tempered by minor procedural friction that they could improve upon.