Responsive team and decent onboarding, would do again
I found the training and onboarding reasonably responsive throughout. Whenever I had a question or faced a problem with accessing the software or using the dialer and database features, the team was quick to reply and help guide me. The training sessions were practical and focused on what I needed to get my workflow running remotely. There was a slight delay once in responding to payment and invoicing queries, but it was resolved without much hassle. Overall, their approach to onboarding was well-structured and allowed me to start using the tools effectively without feeling overwhelmed. I felt the follow-up was consistent and they did a good job making sure I was comfortable with the platform. Despite a minor hiccup here and there, I would definitely consider doing this training again if needed, given how the people handled things. It was functional and fit for purpose, nothing too fancy but it got the job done well.