Responsive support suits some needs
I found the training team reasonably responsive, though sometimes I had to wait a bit longer than I would have liked for answers to more detailed questions. The initial onboarding covered the basics well enough, and I was mostly able to get started without significant delays. However, for someone completely new to this type of software or requiring more hand-holding, the pace might feel a little rushed. The support personnel seemed keen to assist but occasionally their responses were somewhat scripted, which didn’t fully address all my concerns. If you are comfortable with adapting during training and can handle some ambiguity, this setup could work well. However, if you prefer very detailed guidance and quick back-and-forth support, you might find it less ideal. The invoicing and payment process was clear and hassle-free, so at least that part was simpler to deal with. Overall, responsiveness was decent, but suitability would depend on your learning style and support expectations.