2 out of 52 of 5Verified purchaseTraining and onboarding
responsive support missing during onboarding
The training and onboarding process was mostly frustrating. When I reached out for help, the support team’s responses were slow and often vague. I was hoping for quicker clarifications as new modules sometimes didn’t work smoothly. The software itself is okay, and I appreciate the basic tutorials they provide, but the human side of it felt lacking. It seemed like they didn’t have enough staff ready to help newcomers at busy times. I wished the onboarding had better live guidance because feeling stuck early on made it harder to keep up with learning curves.