4 out of 54 of 5Unverified experienceTraining and onboarding
Responsive support made training less stressful but room to improve
During my onboarding, the training team was generally very responsive and replied to my queries in a timely manner. That made a big difference when I faced challenges setting up the calling tools and navigating the database feature. I appreciated how they tried to resolve technical issues quickly. However, there were moments when the follow-up was slower than I expected, which meant I had to spend extra time troubleshooting on my own. Overall, the effort to liaise with support was manageable, but I would have liked a more consistent response pace. The automatic updates worked well though, ensuring the software stayed current without needing much intervention.