Responsive support made the onboarding fine overall
My experience with training and onboarding felt pretty smooth, mostly because the support team responded quickly whenever I had questions. From the initial steps of setting up the database and configuring the calling tools to getting used to the dialer, they were prompt in clarifying my doubts. The automatic updates didn’t disrupt my workflow, which I appreciated, especially during my early weeks. However, there was a small delay in some responses during a particularly busy time, which made me a bit unsure at first. Still, the training content was clear and the system’s layout made sense after a little exploration. The invoicing and payment steps were simple enough and mostly well explained. Overall, I’d say the whole process felt well supported, with just minor hiccups that didn’t affect my learning significantly.