5 out of 55 of 5Verified purchaseBilling and payments
Responsive support in under an hour
The support team responded promptly to my call regarding a billing discrepancy, which I highly appreciated. From the moment I reached out, the assistance was clear and patient, which eased my concerns. The payment process itself had no issues before, but this particular glitch was handled efficiently without escalating the matter unnecessarily. The automatic updates seemed to keep improving the software steadily, including the invoicing part. Onboarding was relatively smooth, and the training helped with understanding the calling tools and managing the database. The overall customer care here reflects a seriousness about user experience, making the time taken worthwhile.