5 out of 55 of 5Verified customerSales and pre-purchase
Responsive support but missing some upfront guidance
The people on the sales and support side responded quickly whenever I reached out, which I really liked. They answered calls and messages in a timely manner and were generally helpful with the questions I had on the software’s functions and onboarding process. On the other hand, I felt that some parts of the initial guidance or introductory info could have been more detailed, so I wasn’t left guessing certain steps or features. Quick responses saved me a lot of wait time, but the experience might be smoother if all the basics were laid out fully from the start instead of having to ask for every little thing.