3 out of 53 of 5Verified purchaseBilling and payments
Responsive support but lacked some clarity on billing
I reached out to the support team a few times regarding billing questions, and I found them generally responsive and courteous. They answered my calls and emails within a reasonable time frame and offered assistance in navigating the payment process. However, there were moments when the explanations did not fully clarify my doubts, especially concerning certain invoice details. While the representatives were willing to help, I felt that the information could have been more precise or better explained initially. This made me pause a bit before making decisions related to payment plans. Overall, good effort, but some gaps in communication left me wanting clearer guidance.