3 out of 53 of 5Verified purchaseTraining and onboarding
Responsive support, but a few delays
My experience with WFHI's training and onboarding was quite revealing in terms of responsiveness. The initial setup went smoothly, and the representatives I interacted with were generally helpful and quick to address my concerns, which made the whole process less daunting. However, there were moments that required intricate explanations where I felt a bit lost, especially with the technical aspects. That sort of pause left me craving more immediate guidance, which was a bit disappointing, given the otherwise strong support I received. The balance of helpful staff and moments of uncertainty is why I had to be fair with my rating. Overall, they did a solid job, but a little more consistent timeliness would enhance the whole experience.