Responsive sometimes, less so other times - good for certain users
The training and onboarding experience showed mixed responsiveness from the team. Initially, I got prompt answers to my queries, which helped me get through the early setup phases. However, as I progressed into more complex parts, the response times grew longer and sometimes I felt stuck without quick assistance. The training materials were clear but lacked depth in some areas, so reliance on support was necessary. I think this service would suit users who are relatively self-reliant and comfortable figuring out parts by themselves, since the staff won’t always be immediately available. For those needing constant guidance or quick turnarounds on help, this might prove frustrating. The software itself worked fine once I adapted, with the database and calling system functioning as expected. Support is available, but patience is required. Overall, it’s a reasonable setup if you can manage some delays during more advanced stages of your onboarding journey.