5 out of 55 of 5Verified purchaseSales and pre-purchase
Responsive sales team but info lacked in some areas
I found the sales team quite responsive; they answered my queries promptly and stayed in touch during the evaluation. This made the process feel personal and attentive rather than impersonal or automated. However, I noticed a small reservation that some details about software updates and pricing revisions were not initially clear. There was some follow-up needed on my side to get the full scope of the invoicing process and automatic update schedule. Overall, the communication was balanced and helpful, though a bit more upfront information about billing changes would have made it stronger and less confusing during sign-up.