Responsive sales calls but some initial delays
When I first reached out, the sales people responded quickly which was a positive start. They were able to answer most of my questions during our conversations which helped me understand the product better before buying. However, after I expressed interest and submitted my details, there was a delay of a few days before I got the next steps for sign-up. That part stood out as a bit slower than I had expected. They were friendly and professional throughout, so I wouldn’t say the service was bad, just somewhat inconsistent. I appreciated the follow-up messages and emails which eventually helped move things forward. The pre-purchase communication gave me a reasonable overview of the software and training options, and I felt like they were quite transparent. Overall, the responsiveness was the main highlight, but the waiting time right after inquiry was noticeable and might affect those who want faster onboarding.