4 out of 54 of 5Verified purchaseTraining and onboarding
Responsive onboarding, but room for faster replies
The training and onboarding team was generally responsive whenever I reached out for help, which made understanding the software smoother than I expected. They guided me through setting up the dialer and using the database features, addressing most of my questions patiently. However, there were occasions when I had to wait longer than I liked for responses, especially during complex issues that needed clarifications. That delay slightly disrupted my workflow during initial days, so I hope response times improve. Still, the thoroughness of help was reassuring throughout, and the step-by-step onboarding materials did help me get started effectively.