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WFHI review

Responsive nahi, casual users ke liye theek hai par time-sensitive nahin

2 out of 52 of 5Unverified experienceSupport and communication

Responsive nahi, casual users ke liye theek hai par time-sensitive nahin

Main ne thoda WFHI ke support aur communication try kiya aur mujhe laga ki support team ke log sabse zyada responsive nahi the. Jab main ne call kiya toh kabhi kabhi waiting time zyada tha aur queries ka response clear nahi mil paata tha. Mujhe lagta hai yeh platform un logon ke liye suit karega jo casual use karte hain aur jinke paas immediate technical problem nahi hoti. Jo pani ka kaam roz ka hota hai woh shayad theek manage ho jayega, par agar apko serious ya time-bounded issues hain toh yeh support solution utna supportive nahi dikhayi deta. Database features aur auto updates ke related sawaal jab maine puchhe the toh unke jawab thode generic the, jisse mujhe lagta hai unhone zyada personalized support nahi diya. Lekin invoice aur payment ke mamle mein woh thoda achha handle karte hain. Overall main sochta hoon jo customers patience rakh sakte hain unke liye yeh chal sakta hai, par jo assistance jaldi chahte hain unhe shayad dusra alternative dekhna pade.

Manas PathakLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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