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WFHI review

Responsive log theek thay but thoda late responses hue

3 out of 53 of 5Verified customerSales and pre-purchase

Responsive log theek thay but thoda late responses hue

Jab maine WFHI se contact kiya training aur software ke baare mein, toh mujhe laga ki log bahut responsive honge, par asli experience thoda mix tha. Initially, sign-up aur invoicing process smooth thi aur mujhe jo support mili, woh prompt thi, par kabhi kabhi queries ka jawab aane mein zyada time lag gaya. Main expect kar rahi thi ki jab main dialer ya database features ke baare mein poochungi, toh turant help milegi, magar responses ke beech kabhi kabhi delay aata tha jo thoda frustrating hota tha. Lekin dusri taraf, jab support mila toh woh kaafi detailed aur helpful tha, jisne meri confusion door ki. Automatic updates bhi time to time aaye, jo software ki performance mein thoda improvement laaye, aur yeh acha tha. Overall, mujhe laga ki responsiveness toh theek hai but expectations ke hisaab se thoda better kar sakti thi. Training sessions mein bhi clarity thi, par kabhi kabhi wait karna padta tha extra help ke liye. Iss combination ne experience ko balanced bana diya, na bohot achha, na bohot kharaab.

Vandana MohanMadhya Pradesh, IndiaExperience: Published:
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