4 out of 54 of 5Verified purchaseSales and pre-purchase
Responsive enough but probably not for those wanting fast answers
Dealing with the sales and pre-purchase team was okay overall. I did have to chase a bit more than I expected to get timely responses about invoicing and trial options. For anyone who prefers quick back-and-forth and instant replies, this might feel slow or repetitive. However, if you’re patient and comfortable explaining your needs repeatedly, the team does eventually get you sorted. I found they could clarify the payment steps clearly once things moved along. This approach won’t suit people who want everything instantly but might work fine for those who can wait and adapt to the pace. So, it depends on your expectations really.