Responsive but there's room for improvement
I had a pretty good experience with WFHI regarding their support and communication. Whenever I reached out, I found the team to be responsive and willing to help. However, there were times when it felt like I was waiting a bit longer to get a resolution than I would have liked. It was reassuring to see that they genuinely aimed to assist me, but the lag between my queries and their responses could be disheartening at times. On the positive side, the quality of the assistance I received was quite satisfactory. I appreciated their patience in walking me through the solutions, but I think it would greatly enhance my experience if their response times were quicker. The balance between helpfulness and any potential delays kept my rating positive overall, though I do hope they consider improving their turnaround times. Good support is crucial especially when you're trying to set up remote workflows.