Response was quick but helpful thoda kam tha
Maine jab WFHI ki support team ko contact kiya, toh response kaafi fast mila. Lekin help thodi limited thi. Jab mujhe software setup mein problem aayi, toh unhone samajhane ki koshish ki par solution clear nahi tha. Par haan, training sessions ke baad thoda clarity ayi kaam karne mein. Jo calling tools hain, unke liye queries bheji thi, uska jawab decent tha, though kabhi kabhi lagta tha ki samajh nahi pa rahe the exact issue. Payment aur invoicing process during sign-up smooth raha, ismein koi dikkat nahi hui. Overall communication mix tha; rapid replies to the point nahi the hamesha. Database feature ke baare mein pucha toh basic explanation mila, par detailed guidance nahi. Demand tha ki thodi aur detailed telephonic support ho, especially jab khud software ka complex part samajhna ho. Training aur onboarding mein thodi patience rakhni padi mujhe, kyunki har chiz demanding nahi hoti directly, par support se milkar thoda all over feel thik raha. I feel they try, par thoda aur structure chahiye the jo issues solve ho jaye efficiently.