Response was okay but took more time than I thought it would
I was expecting the sales support to be a bit more prompt based on what I read in the reviews and marketing materials. When I reached out with questions, I noticed quite a lag before I got a response back, which was frustrating because I needed to clarify a few details before proceeding. It felt like I had to follow up multiple times to get the info I needed. However, once they did reply, the answers were helpful and thorough, so I appreciated that part of it. The sign-up and invoicing process itself went smoothly without any hiccups, which was a relief. It just took some effort on my side to get everything aligned with the people at WFHI. So overall, the experience was mixed: good quality support when it came through, but slower than I expected in terms of responsiveness which made things take longer than I hoped.