response was meh, kinda felt like wasting time
So I was checking out their sales and pre-purchase stuff and honestly the whole thing felt kinda meh. The people I tried to talk to werent all that quick to help, usually left waiting on ever so slight answers which made me think did anyone really care? Sign-up was okay, nothing fancy, but if youre hoping for quick responses or smooth explanation youre probably gonna be disappointed. The whole setup and explanation was kinda roundabout too, like they just wanted you to buy then figure stuff out yourself. Some basic questions went unanswered or took ages and I was just there wondering what the point was. Maybe if they improved their actual real-time communication or picked up the pace, it wouldnt feel like a waste, but as it stands I just felt they werent fully there when I needed them.