Response was good once, but mostly missing afterwards

Response was good once, but mostly missing afterwards

At one point during the sales discussions, I received a very detailed and helpful response that really clarified some doubts I had about the dialer and database integration. That moment stood out because the reply was quick and informative. However, outside of that, the general responsiveness was patchy and sometimes I felt left waiting without clear updates. The onboarding and training materials were useful but the lack of consistent communication somewhat diminished the overall experience. It seemed like a solid tool but I missed timely follow-ups and more proactive support throughout the initial sales process.