I reached out to the support team several times when I was setting up the software and trying to use

I reached out to the support team several times when I was setting up the software and trying to use

I reached out to the support team several times when I was setting up the software and trying to use the dialer tool. Sometimes they responded quickly and were helpful in explaining how to manage the database feature, which really made the workflow easier. However, there were other instances when my queries took more than a day to get addressed, which slowed down my use of the system. The automatic updates happened smoothly, but the real difference was in when I could speak to someone on the phone. Overall, the communication was responsive but inconsistent in timing. I wish the priority assistance was available faster, especially during busy days of onboarding. The sign-up and payment process was straightforward, so setting up an account did not add to my delays. It's a mixed feeling because the support helped me eventually, but the waits sometimes caused avoidable hold-ups in my daily tasks.