Response toh thik tha but clarity kam thi
Maine jab WFHI ke sales team se baat ki thi, toh wo log apni taraf se kaafi responsive nazar aaye. Phone aur email pe queries ka jawab dene mein koi late nahi kiya. Par kabhi kabhi lagta tha ki jo detailed information chahiye thi product ke baare mein, wo poori tarah se clear nahi ki gayi. Matlab, sign-up process smooth tha aur invoicing bhi straightforward lagi, bas thoda aur precise explanation milti toh achha hota. Training sessions mein kuch cheeze samajh mein aayi lekin kuch concepts aise the jo thoda sa vague lagte rahe, usme thoda frustration raha. Software ke automatic updates theek lage, par unka impact itna clearly communicate nahi kiya gaya. Dialer aur calling tools ki baat karun toh wo functionally theek hain, par use kaise karna hai wo samajhne mein thoda waqt laga. Overall, main itna kahungi ki response time acha tha, par clarity thodi aur honi chahiye thi, tab main thoda jyada confident feel karti purchase ke baad.