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Response toh mila par pura system thoda slow tha

2 out of 52 of 5Unverified experienceSales and pre-purchase

Response toh mila par pura system thoda slow tha

Main generally expect nahi karta tha ki response itna slow milega. Jab sign-up kar raha tha toh queries thi mujhe software aur invoicing ke baare mein, par jitna bhi pucha, answers mil to gaye par dheere. Kabhi kabhi confusion create hoti thi jab dialer ko lekar koi problem aati thi, tab support pe call karna pada. Fast help nahi mila mujhe, jo thoda irritating tha. Lekin ye baat toh deni padegi ki support staff polite tha aur tried karta tha samjhane ki, bas jaldi help nahi mil paati thi. Payment process straightforward tha aur invoices clear the, mujhe koi dikkat nahi hui usmein. Software update automatically ho jata raha, wo correct tha. Par overall, jo sabse bada issue laga woh tha timing aur response ka. Kyunki jab tum remotely kaam kar rahe ho toh fast communication zaroori hota hai, warna frustration badhta hai. Dialer aur database features use karna thoda complex tha mere liye, but software mein basic kaam toh ho jata hai. Toh jo acha hua wo tha payment system aur polite support, par jo negative tha wo slow responses aur thodi confusing communication thi.

Ujjwal BhallaPuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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