Response toh achhi thi par bas ek hi cheez yaad bani
Main training aur onboarding ke time pe support se baat kar rahi thi, aur generally response time theek tha. Lekin mujhe lagta hai ki direct communication mein thoda aur warmth aur promptness chahiye thi. Jo bhi queries main karti thi, unka jawab usually mil jata tha par kabhi kabhi aisa lagta tha ki mera issue dhyan se nahi sunaa gaya. Baaki software ke features jaise dialer aur database smoothly chal rahe the, aur automatic updates bhi timely aate rahe - woh sab achha tha. Lekin support ka jo ek particular call tha, woh mujhe abhi bhi yaad hai kyunki usmein mujhe lagta tha ki zyada jazba se merī madad kar sakte the.